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The Benefits of Working at American Oncology Network

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A career in oncology offers all sorts of rewards. But working at American Oncology Network (AON) or one of its partner practices offers employees more than most. Not only do we offer competitive salaries and excellent benefit packages within a welcoming and nurturing workplace, but we are a network of community-based practices that allows our staff to grow familiar with the patients they see on a regular basis.

If you are looking to start or advance your career in healthcare, AON should be a top consideration.

The AON Advantage

Work-life balance is a priority at AON. While our employees work hard providing our patients with the best care and treatment possible, we stress the importance of maintaining a work-life balance to rejuvenate and spend quality time with family and friends.

Being part of a community-based practice lets members of our clinical staff establish relationships with patients and stay by their side throughout treatment. Not only does this help our nurses and physicians create the kind of true relationships with patients that can be difficult to achieve in other outpatient settings, but it means our patients have someone they can trust and rely on during stressful and anxious times. In fact, these relationships go beyond the care team to include our financial counselors and patient service specialists, all of whom contribute to the patient’s overall well-being.

We offer competitive total compensation packages that include comprehensive health insurance with a robust provider network. Our 401k, which offers a 100% match and investment options, is available to full-time and part-time staff members, and we feature a generous Paid Time Off (PTO) program. Further, while we encourage employees to take time off when needed, they have the opportunity at the end of the year to cash out a portion of their accrued and unused PTO.

Promoting from within is also a priority at AON, and we support our team members’ continued development through professional development programs and tuition assistance.  

Taking Care of Our Employees

Our top priority is our patients. But at AON, we understand that we can’t provide our patients with the high-quality care they have come to expect unless our employees are prioritized in the same way.

During the COVID-19 pandemic, our IT team acted quickly to enable nearly 200 employees to start working remotely and helped make Telehealth appointments a reality for our patients within four days. We ensured our clinicians and physicians on the frontline were well-protected per the Center for Disease Control and Prevention (CDC) guidelines, supplying them with an abundance of personal protection equipment including masks, gloves and sanitizers, implementing daily screening and temperature checks, reconfiguring their workspace to ensure proper social distancing, and installing plexiglass dividers and sneeze guards throughout our AON offices. We extended our safety protocols, which are also aligned with CDC guidelines, to our patients by spacing appointments, requiring all patients to wear masks and screening patients for any possible COVID-19 symptoms or exposure before entering facilities, and ensuring proper social distancing by restricting visitors from accompanying patients into our clinics.

Our measures proved successful. A survey of AON team members found that their top concerns were a sense of safety and cleanliness, job security and up-to-date information. In all, more than 81% of respondents said they were satisfied with our pandemic response.

We enhanced our leave policies and provided all employees who were not participating in the company’s medical plan with affordable access to Telehealth through Teladoc, the first and largest supplier of telehealth medical consults in the country. In addition, we upgraded our EAP (employee assistance program) to ComPsych®, the worldwide leader in fully integrated EAP, behavioral health and wellness services and resources.  

Staying connected with our employees during the pandemic continued to be a high priority. From turning on our cameras during Zoom meetings to hosting virtual trivia games, boosting employee morale and engaging our teams in meaningful ways is an intentional endeavor during these unprecedented and stressful times.

Strength Through Partnership

At AON, we are a network of independent oncology practices working together as one. To that end, we host annual summits each year for physicians, nurses and operational employees, giving our staff a chance to meet and collaborate with AON peers from across the country so they can learn from and teach others how to do their jobs better or more efficiently. We also offer training opportunities to ensure practice employees keep up with the trends and fluidity of oncology so they can help our patients achieve better outcomes.

Cancer touches everyone. Being able to make a difference in the lives of those fighting this disease is something our employees at AON cherish and never take for granted — especially when they get a chance to witness a patient celebrate their final day of therapy by triumphantly ringing the bell.

If you are looking for a company that offers rewarding and fulfilling experiences and celebrates patient victories each day, AON is a great place to start or further a career in healthcare.

Taking Care of Employees During COVID-19

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At American Oncology Network (AON), patients are our top priority. We want to provide them with the best care possible throughout what is often the most stressful and scariest time of their life – and it is our physicians, nurses and employees that make that possible. That is why we strive to keep our team happy and safe, which currently means confronting the enormous challenges brought on by the COVID-19 pandemic.

Treating cancer patients is an incredibly essential service, and care continuity is a priority even in the face of COVID-19. Being there for our patients requires us to also be there for our employees by elevating internal wellness strategies.

Putting Safety First

Just days after the World Health Organization officially declared COVID-19 a pandemic, AON had assembled an emergency task force to map out a plan for keeping doctors, nurses and employees safe while still providing high-quality care to our patients, many of whom needed to continue receiving treatment.

The majority of our administrative employees transitioned to working remotely from home, armed with all the resources they needed to help create a secure, office-like environment. Our IT team accomplished this feat in about a week, and the outcome has proven positive: staff members who are telecommuting have maintained their normal levels of productivity with few exceptions.

The IT team also launched Telehealth services across all AON sites with over 5,200 telehealth visits completed since going live. This virtual care solution played a vital role in mitigating the spread of COVID-19 and keeping our providers, employees and patients safe.

For employees such as nurse practitioners who are patient-facing and therefore unable to work from home, safety was crucial to our strategy. In addition to providing sufficient personal protective equipment (PPE) such as gloves, gowns and masks, we also conducted training on proper handling and use.

AON also adheres to the social distancing guidelines set by the Centers for Disease Control and Prevention (CDC). Among these are spacing out appointment times and infusion chairs and screening all patients via questions on how they’re feeling, whether they have any COVID-like symptoms, where they’ve recently traveled, and if they’ve been exposed to anyone infected with the virus. In addition, employees are screened and their temperatures checked at the beginning and end of every shift. In addition to our daily cleaning services, our clinics also go through a deep clean once a week.

Because of our efficiency and ability to supply doctors, nurses and employees with the resources they need to be both safe and productive, AON was able to respond quickly to the pandemic and continue caring for our patients without interruption.

Supporting Our Staff

The COVID-19 pandemic is unprecedented and has been a challenging experience for everyone. We opted to modify our benefit offerings to include 10 days of paid emergency sick leave (ESL) to any full or part-time, and PRN employee who needs to be quarantined or who is caring for a loved one who has been infected with the virus. This provision is in addition to our regular leave policy and allows employees to receive their full pay either intermittently or continuously. We also offer an advance of up to 40 hours of paid time off (PTO) for anyone who runs out of ESL, and all employees have access to the Teladoc service through to the end of December regardless of their participation in the AON medical plan. In addition, employees enrolled in the medical plan will see 100% coverage of any COVID-19-related expenses that employees may incur, such as testing and co-pays.

We are aware the pandemic has created challenges that extend far beyond the workplace. With schools and most summer camps closed, AON is especially sensitive to employees with small children. We strive to be flexible and nimble with their schedules and are taking extra steps by compiling important information on childcare and other family-focused services. Emotional crisis support is also available to all employees regardless of whether they participate in AON’s benefits program.

To boost morale, our managers have come up with fun, creative activities such as virtual celebrations and trivia games for employees who are telecommuting. At our clinic in Baton Rouge, La., employees swapped recipes and created an e-cookbook that also features contributions from other practices in the AON network. We’ve also supplied lunch for employees who aren’t able to work from home.

Safe, Happy Employees

AON recently surveyed employees to gauge the effectiveness of our COVID-19 provisions. The results were extremely positive – 81% were satisfied with our pandemic response and 87% were confident AON has taken the right precautions to minimize the impact of COVID-19. Additionally, 85% of employees working remotely said they had the necessary resources to maintain productivity.

At AON, our team members are heroes who have stepped up in times of crisis. It is up to us to make sure they are safe, comfortable and appreciated so they can continue carrying out the essential job of providing optimal care to our patients.